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Skills
Experience
Office Manager
Stephen Gould Corporation
2020-02 - 2024-08
Managed office operations and coordinated administrative tasks for a team of professionals, supervising staff, scheduling meetings and implementing office policies. Oversaw day‑to‑day operations, budget and expense management, and ensured efficient use of MS Office, InfoPlus, Epicor and ProGould tools. Trained and mentored office personnel, improving productivity and compliance. Developed and refined office procedures, enhancing workflow and reducing operational costs.
Account Manager
Stephen Gould Corporation
2006-03 - 2020-02
Developed new business opportunities and maintained strong client relationships, managing key accounts and consistently exceeding sales targets. Collaborated with cross‑functional teams to create strategic account plans and delivered presentations that promoted products and services. Negotiated and closed contracts, increasing profitability and market share. Provided exceptional customer service, ensuring high client satisfaction and retention. Utilized strong communication and negotiation skills to address client needs and drive revenue growth.
Last updated: 1 week ago