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7 years of experience

Skills

Payment Operations Banking Operations Operational Processing OFAC Case Investigation Sanction Screening Correspondent Bank Inquiries Compliance Support Process Accuracy Time Management Operational Efficiency Customer Satisfaction Cross-Functional Collaboration Detail‑oriented Effective Communication

Experience

Operations Officer — Payment Operations

The Saudi National Bank (SNB)

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Supported day‑to‑day payment and banking operations, ensuring high accuracy and strict adherence to procedures. Investigated OFAC‑related cases and handled compliance inquiries, contributing to risk mitigation. Managed correspondent‑bank inquiries and coordinated follow‑up actions to achieve timely resolutions. Contributed to sanction‑screening processes and other compliance‑focused workflows. Collaborated with cross‑functional teams to maintain operational efficiency and service quality.

Languages

Arabic

fluent

English

fluent

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Last updated: 1 week ago