Booking & Reservations Specialist

About the role

We are seeking a detail‑oriented Booking & Reservations Specialist to support our clients in planning and securing travel and accommodation options. You will act as the primary point of contact for booking requests, ensuring every reservation is accurate and aligned with client preferences.

Key responsibilities

• Research travel and accommodation options based on client preferences.
• Assist clients with booking and reservation requests.
• Review availability and present applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy and provide confirmations.
• Handle modifications, special requests, and follow‑up when additional information is needed.
• Maintain accurate booking records and documentation.
• Communicate professionally with clients and service providers.

Required profile

• Strong attention to detail.
• Excellent communication skills.
• Good research and organizational abilities.
• Customer‑focused attitude.
• Comfortable using online systems.
• Ability to prioritize requests and meet deadlines.
• Previous experience in booking, customer service, hospitality, or administration is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training and ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities.
• Team support.