Executive Administrative Officer

About the role

The Executive Administrative Officer will provide high‑level support to the People & Operations Manager and ensure smooth day‑to‑day office operations at Crichton Insurance Agency. This role combines executive assistance, office administration, and basic accounting tasks to keep the business running efficiently and support client‑focused services.

Key responsibilities

• Provide direct administrative support to the People & Operations Manager, managing appointments, meetings, and correspondence.
• Prepare reports, presentations, schedules, meeting materials and other business documents.
• Maintain organized systems for tracking tasks, deadlines, requests and follow‑ups.
• Coordinate day‑to‑day office operations, including record keeping, supplies and internal communications.
• Assist underwriting, claims and other departments with insurance documentation and reporting.
• Liaise with clients, insurers, service providers and regulatory bodies as required.
• Support business development, marketing initiatives and special projects.
• Handle confidential information with professionalism and discretion.

Required profile

• Associate or Bachelor’s degree in Business Administration, Accounting, Management or related field.
• Minimum two years of experience in an administrative, executive assistant or office management role.
• Practical knowledge of accounting, bookkeeping or financial administration.
• Experience supporting senior managers or executives.
• Excellent written and verbal communication skills.
• Strong organizational, time‑management and multitasking abilities.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Advanced Excel skills for handling financial and operational data.
• Basic accounting and bookkeeping capabilities.
• Report writing and presentation preparation.
• Ability to manage confidential information securely.

What we offer

• Competitive compensation package.
• Professional development opportunities.
• Dynamic, growth‑oriented work environment.
• Opportunity to play a key role in the organization’s success.