Booking & Reservations Specialist

About the role

We are seeking a detail‑oriented Booking & Reservations Specialist to support our clients in researching travel options, coordinating bookings, and ensuring reservation details are accurate. The role is fully remote and offers comprehensive training and ongoing professional development.

Key responsibilities

• Research travel and accommodation options based on client preferences.
• Assist with booking and reservation requests, reviewing availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy and provide confirmations.
• Handle modifications, special requests, and follow‑up when additional information is needed.
• Maintain accurate booking records and communicate professionally with clients and service providers.

Required profile

• Strong attention to detail and customer‑focused attitude.
• Excellent communication and organizational abilities.
• Comfortable using online systems and able to prioritize requests and deadlines.
• Previous experience in booking, customer service, hospitality, or administrative roles is helpful.

Required skills

What we offer

• Remote work environment.
• Comprehensive training and ongoing professional development.
• Access to booking tools and resources.
• Continuing education opportunities and team support.