Branch Administration Assistant – Liguanea

About the role

The Branch Administration Assistant will provide efficient administrative support to the Branch Manager and Financial Advisors at the Liguanea branch, helping the team achieve its objectives.

Key responsibilities

• Prepare status letters, client spreadsheets, and ECRIS reports.
• Process queries, documents, and forms for client service, claims, premium and agency accounts, new business/underwriting, and the Paramedic Unit.
• Assist with preparation of information folders for branch meetings and requisition of stationery.
• Record, screen, and settle coupon applications; manage incomplete or erroneous applications.
• Sort, scan, date‑stamp, and index documents for imaging, ensuring accuracy and legibility.
• Dispatch policy contracts, record acknowledgements, and route them to the New Business Department.
• Prepare and submit regular reports to the Branch Manager and Coordinator.

Required profile

• Minimum six CSEC or GCE “O” level subjects, including English and a numeric subject.
• Successful completion of LOMA 1 and 2.
• At least two years’ experience in a life insurance company.
• Basic knowledge of life insurance principles and strong human relations and time‑management skills.
• Effective oral and written communication abilities.

Required skills

• Proficiency with spreadsheet applications.
• Proficiency with word‑processing applications.