Business Operations & Administration Manager

About the role

The Business Operations & Administration Manager will lead the day‑to‑day business and administrative functions of the company, ensuring that operational processes, HR, payroll and accounting activities run smoothly and in line with company policies.

Key responsibilities

• Oversee daily administrative and business operations, monitor attendance, punctuality, leave and overtime, and ensure policy compliance.
• Maintain employee records, manage recruitment, onboarding, performance reviews and disciplinary actions.
• Prepare and verify payroll data, administer employee benefits and leave.
• Supervise accounts receivable/payable, monitor collections, petty‑cash handling and coordinate with accounting for accurate financial reporting.
• Lead Sales, Business Development and Marketing teams, track targets, pipelines, quotations and ensure execution of marketing campaigns.
• Develop, recommend and enforce company policies, procedures and internal controls.

Required profile

• Degree or equivalent experience in Business Administration, Management, HR, Accounting or related field.
• Minimum 5 years of relevant experience with supervisory or management responsibility.
• Experience in HR administration, payroll processing and basic accounting oversight.
• Strong staff‑management and organizational abilities.
• Knowledge of Jamaican employment and payroll practices.

Required skills

• Microsoft Excel