Cash Applications Analyst

About the role

Digicel is seeking a Cash Applications Analyst to manage incoming receipts, reconcile payments and support the billing process across its regional operations. The role involves close collaboration with customer service, collections and order management teams to ensure accurate financial posting.

Key responsibilities

• Process incoming receipts, identify, apply or correct misapplied payments.
• Generate and post credit/debit memos and handle chargeback procedures.
• Transfer daily lockbox deposits to customer accounts and reconcile daily balances.
• Coordinate billing operations, ensure final bills are filed in the document management system and anticipate disbursements for auto‑matching.
• Update VAT rates, raise credit notes and support file closures.
• Respond to inquiries from customer service and collections regarding payment activity.

Required profile

• Bachelor’s degree in Finance, Accounting or a related field.
• 3‑4 years of relevant experience, preferably in cash applications within a BPM/services environment.
• Strong understanding of billing processes and ability to work independently.
• Detail‑oriented with solid problem‑solving and organizational skills.

Required skills

• Proficiency with ERP systems.
• Advanced Microsoft Excel.
• Microsoft Word.