Client Relationship Manager – Mid-Market

About the role

The Client Relationship Manager – Mid‑Market is responsible for driving profitable growth and retention of Scotiabank’s commercial portfolio in the mid‑market segment. The role focuses on cross‑selling, up‑selling and maintaining strong relationships with existing commercial customers in Jamaica.

Key responsibilities

• Develop and deepen client relationships, leveraging the bank’s products and services to maximize sales opportunities.
• Analyze, structure and present credit proposals, recommend pricing and terms, and ensure timely loan documentation and security.
• Monitor credit portfolio quality, adhere to regulatory and AML policies, and report any credit weaknesses or unusual activity.
• Collaborate with internal product specialists, client portfolio management and business service centres to deliver seamless service.

Required profile

• Thorough knowledge of the commercial banking marketplace and key industry segments in Jamaica.
• Strong communication and interpersonal skills with the ability to articulate views internally and externally.
• Intermediate credit analysis skills and experience in commercial banking.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint