Customs Documentation Clerk

About the role

The Customs Documentation Clerk ensures that all import and export shipments comply with customs regulations and internal procedures. You will act as a liaison between airlines, shipping lines, suppliers and internal teams to guarantee smooth clearance and timely delivery of goods.

Key responsibilities

• Verify tariff classifications and maintain an up‑to‑date internal clearance log.
• Prepare and publish customs documentation on the web server.
• Request duty and tax payments from finance and submit all shipment manifests.
• Monitor shipment status, update company systems (Ops log, Cargo Wise) and follow up on arrival notices.
• Coordinate with customs brokers, shipping companies and carriers to obtain clearance updates.
• Apply for required customs permits and assist with physical dispatch when needed.
• Support delivery order processing in the Port Community System (PCS).

Required profile

• Minimum 1 year of experience in customs documentation or similar logistics roles.
• Bachelor’s degree.
• Basic knowledge of AFR and OFR operations, handling and documentation.

Required skills

• Proficiency with MS Office.
• Experience using Cargo Wise.
• Familiarity with Port Community System (PCS) for delivery orders.