Branch Administration Assistant

About the role

Sagicor Life Jamaica Limited is seeking a Branch Administration Assistant for its Knutsford branch in Kingston. The role provides essential administrative support to the Branch Manager and Financial Advisors, ensuring smooth daily operations and client service.

Key responsibilities

• Prepare status letters, client spreadsheets, and ECRIS reports.
• Process queries, documents, and forms for client service, claims, premium and agency accounts, new business, underwriting, and the Paramedic Unit.
• Manage application processing, including screening, scanning, indexing, and error handling.
• Dispatch policy contracts, record acknowledgements, and route documents to the New Business Department.
• Prepare information folders for branch meetings and handle stationery requisitions.
• Compile and submit reports to the Branch Manager and Branch Coordinator.

Required profile

• Minimum six CSEC or GCE “O” level subjects, including English and a numeric subject.
• Successful completion of LOMA 1 and 2.
• At least two years’ experience in a life insurance company.
• Basic knowledge of life insurance principles.
• Strong human relations, time management, and communication skills.

Required skills

• Proficiency with spreadsheet applications (e.g., Microsoft Excel).
• Proficiency with word processing applications (e.g., Microsoft Word).
• Basic computer literacy for document scanning and indexing.