Cash Receipting Associate

About the role

Ensure that collected payments across the various business lines are receipted to their intended accounts with accuracy and timeliness. Receive the various payment tender types (cash, cheque, bank deposit, debit/credit card, etc.) and accurately report daily collections to the supervisor within specified service standards.

Key responsibilities

• Process payments on Smart Cash / CAPSIL with 100% accuracy.
• Collect client deposits and miscellaneous payments for life insurance policies, mortgage premiums, inter‑company transactions, and other payments.
• Update records with the payment tender type received.
• Identify and resolve anomalies in policy and mortgage account credits.
• Process E‑Payments for EBA, pension and cooperative deposits.
• Balance daily cash reports with lodgements and prepare documents and cash/cheques for bank submission.
• Advise the supervisor or senior clerk of any shortage or excess payments collected.
• Print and submit daily cash reports to the supervisor or senior clerk.
• Perform any other job‑related duties assigned from time to time.

Required profile

• Associate’s Degree in Business Administration or a related field from a recognized institution.
• LOMA (Parts 1 and 2) or another industry‑related designation.
• Two years of work experience, including at least one year in an operations division of a life insurance company.
• Sound knowledge of computer software packages such as word processing and spreadsheet applications.
• Working knowledge of insurance policies, procedures and basic accounting.

Required skills

• Smart Cash system
• CAPSIL platform
• E‑Payments processing
• Word processing applications
• Spreadsheet applications