Remote Travel Advisor

About the role

The Remote Travel Advisor works full‑time to guide clients through every step of planning and booking their trips, from initial consultation to post‑trip support.

Key responsibilities

• Consult with clients to understand preferences and create customized itineraries for resorts, flights, cruises, and group travel.
• Research destinations, travel options, and supplier offerings to recommend suitable packages.
• Manage bookings, monitor reservations, and provide timely updates via phone, email, and messaging platforms.
• Resolve issues, answer client questions, and handle travel changes or disruptions proactively.
• Maintain accurate client records and stay informed about travel trends.

Required profile

• Strong customer‑focused mindset with experience in customer service.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote setting, manage time effectively, and prioritize multiple client requests.
• Attention to detail and proactive problem‑solving approach.

Required skills

• Proficiency with digital tools, online booking platforms, and basic office software.