Technical Author (Remote)

About the role

Canonical is looking for a Technical Author to lead the documentation of a team in engineering, business operations or another part of the company. The role combines technical communication with subject-matter expertise and collaboration across the organisation. It is fully remote, open to candidates across the globe, and uses the Diátaxis approach to documentation. Applications are made through a single entry point.

Key responsibilities

• Create, maintain and improve software and other documentation
• Help team members make effective documentation contributions
• Influence the development of Canonical products and services as an expert user
• Engage with user communities so documentation meets their needs
• Encourage and support community engagement in and contribution to documentation
• Help standardise the structure, presentation, style and language of content across products
• Collaborate with documentation peers to advance documentation practice and theory

Required profile

• BSc/BA degree or equivalent
• Experience of software development contexts
• Excellent collaborator and communicator, with a technical writer's mindset or a programmer's record of good documentation
• Record of community engagement in open-source software, documentation, research or other fields
• Willingness to travel twice a year for up to two weeks for events

Required skills

• Familiarity with Linux, command line, Git, Sphinx and reStructuredText
• Nice to have: deep technical domain knowledge, open-source community leadership, UX, interaction or visual design

What we offer

• Distributed work environment with twice-yearly in-person team sprints
• Learning and development budget of USD 2,000 per year
• Annual compensation review, recognition rewards and annual holiday leave
• Maternity and paternity leave, Employee Assistance Programme
• Priority Pass and travel upgrades for long-haul company events