Clearance/Port Assist Agent – Montego Bay

About the role

We are seeking a motivated Clearance/Port Assist Agent to support our operations at the Montego Bay port. The role involves handling customs clearance, assisting vessels and cargo owners, and ensuring smooth communication between all parties.

Key responsibilities

• Prepare and submit customs documentation for import and export shipments.
• Coordinate with shipping lines, freight forwarders, and port authorities to facilitate cargo movement.
• Provide frontline customer service to clients, addressing inquiries and resolving issues promptly.
• Monitor vessel schedules and assist with berth allocation and cargo handling procedures.
• Maintain accurate records of clearance activities and generate required reports.

Required profile

• Minimum 2 years experience in customs clearance, port assistance or related customer‑service roles.
• Strong verbal and written communication skills.
• Good understanding of Jamaican customs regulations and port operations.
• Ability to work under pressure and meet tight deadlines.

Required skills

• Knowledge of customs documentation and procedures.
• Familiarity with port handling processes.
• Proficiency in basic office software (e.g., Microsoft Office).

What we offer

• Opportunity to work in a dynamic logistics environment.
• Professional development and training.
• Competitive compensation package.