Administrative Coordinator – Learning & Development

About the role

The Administrative Coordinator will support KPMG Jamaica’s Tax Learning and Development area, assisting in the planning, rollout, and delivery of training programs. This role combines strong attention to detail with the ability to multitask in a fast‑paced environment.

Key responsibilities

• Provide proactive client communication and timely responses to inquiries.
• Collaborate with internal KPMG teams to fulfil service requests.
• Prepare meeting agendas, take minutes, and archive proceedings.
• Enter and transform data in SharePoint and Excel, using VLOOKUPs, pivot tables, and slicers.
• Run and analyse system reports, including Focus analytics and employee bios.
• Order, ship, and track printed training materials.
• Support virtual training sessions by building, running, and reporting PollEverywhere polls.

Required profile

• Bachelor’s degree or equivalent professional accreditation.
• Minimum two years of experience in administrative services or a similar process.
• Strong analytical and problem‑solving abilities.
• Ability to work independently, manage daily tasks, and resolve escalated issues.
• Excellent attention to detail.

Required skills

• SharePoint (basic level).
• Microsoft Excel – VLOOKUP, pivot tables, slicers.
• Microsoft PowerPoint and Word (intermediate level).
• Adobe Acrobat (intermediate level).
• PollEverywhere (virtual training support).