About the role We are seeking a Customer Service Advisor to join DHL’s team in Jamaica. As the voice of the company, you will ensure every interaction is positive and help improve the lives of our cus...

About the role If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. Key responsibili...

About the role The Real Time Analyst will oversee day‑to‑day workforce management activities for the Montego Bay contact centre, ensuring real‑time adherence, scheduling and forecasting needs are met...

About the role High-energy role responsible for continuous staff engagement on an assigned account to drive measurable improvements in KPIs. The Ambassador designs and delivers engagement activities e...

About the role We are looking for a detail‑oriented Reservation Services Specialist to assist customers with researching, coordinating, and managing reservation requests. The ideal candidate is organi...

About the role We are seeking a high‑energy, disciplined Appointment Setter to be the first human contact for leads of a growing health‑tech and nutrition organization. The role is fully remote and fo...

About the role We are looking for friendly, motivated, and detail‑oriented individuals to join our team as Customer Service Representatives. The ideal candidate enjoys working with people, providing e...

About the role Club Feast is seeking a high‑energy Appointment Setter to drive outbound cold calling and schedule qualified meetings for its sales team. This remote position works on US business hours...

About the role We are looking for a dynamic Sales Expert to join our fast‑paced call centre in Kingston. The role involves promoting new and existing products across multiple channels, meeting sales t...

About the role We are seeking confident, customer‑focused individuals to join our team as Retention & Upselling Agents. The role combines customer service with sales and retention, allowing you to str...

About the role The Quality Assurance Analyst ensures that all calls meet quality and compliance standards while supporting agent development. This role requires fluency in Spanish and English to evalu...

About the role Centerfield Jamaica is looking for a dynamic, numbers‑driven Senior Sales Leader on a contract basis to drive its telesales operation. You will lead a high‑energy team, ensure complianc...

About the role The Customer Service Officer will be the first point of contact for the Office of the Registry, delivering a value‑added experience to students and other stakeholders. The role involves...

About the role We are seeking a high‑energy, empathetic professional to be the first human contact for leads of a growing health‑tech and nutrition organization. The role is fully remote and focuses o...

About the role Club Feast is seeking a high‑energy Outbound Sales Representative to drive cold‑calling outreach and schedule qualified meetings for our sales team. This remote position works on US bus...

About the role Centerfield is a leading digital marketing company that acquires customers at scale for major brands. The Call Center Workforce Management (WFM) Mission Control Analyst partners with th...

About the role Centerfield is seeking a Call Center Workforce Management Administrator for its Montego Bay location. The role monitors real‑time inbound call traffic, ensures service levels, and adjus...

About the role Centerfield is looking for a Quality Assurance Analyst to ensure call quality and compliance across its contact‑center operations. The QA Analyst will monitor agent calls, coach staff,...

About the role Join a leading beauty services and retail client as a Guest Support Specialist. You will provide compassionate, phone‑based assistance to customers, helping them with order issues, prod...

About the role The Telesales Officer will contact prospective and existing customers, understand their financing needs, explain suitable KemLan loan products and guide qualified prospects through the...