Assistant Manager – Industrial Relations

About the role

The Assistant Manager – Industrial Relations will support the delivery of Sagicor's industrial relations strategy, ensuring compliance with legislation, collective agreements and company policies. You will provide expert advice to managers on employee relations, disciplinary matters, grievances and workplace investigations.

Key responsibilities

• Interpret and apply employment legislation, collective agreements, contracts and HR policies.
• Support the management of disciplinary matters, grievances, investigations and workplace disputes, ensuring procedural fairness and proper documentation.
• Conduct research on employment law and industrial relations to identify risks and recommend actions.
• Assist with collective bargaining, wage negotiations and union consultations, including preparation, costing and negotiation support.
• Maintain effective relationships with trade unions, employee representatives and management.
• Coach managers on conflict resolution, performance management and disciplinary processes.
• Partner with HR Business Partners on organizational changes and workforce initiatives.
• Prepare reports, case analyses and management information on industrial relations trends and risks.

Required profile

• Bachelor's degree in Human Resource Management, Industrial Relations, Law, Business Administration or related field.
• Minimum three (3) years of experience in Human Resources.
• Strong interpersonal, negotiation and conflict‑resolution abilities.
• High level of integrity, confidentiality and professional judgment.
• Excellent communication, influencing and documentation skills.
• Ability to coach and influence managers and work collaboratively across functions.

Required skills

• Proficiency with spreadsheet software.
• Proficiency with word processing software.