Assistant Registrar

About the role

Trench Town Polytechnic College (TTPC), Jamaica's first polytechnic institution of higher education, is hiring a full-time, on-site Assistant Registrar in Kingston. The role supports the efficient operation of the Registrar's Office, handling student admissions, registration and records management, and coordinating with academic departments on timetables, examinations, transcripts and graduation documentation.

Key responsibilities

• Assist with student admissions, registration and records management, ensuring accurate data entry and secure maintenance of academic information.
• Coordinate with academic departments to process timetables, examinations, transcripts and graduation documentation.
• Help uphold institutional policies and regulatory requirements.
• Provide courteous, timely support to students, staff and external stakeholders, answering inquiries and preparing official correspondence and reports.
• Contribute to continuous improvement of administrative processes, documentation and the use of student information systems.

Required profile

• Relevant academic qualification, such as a bachelor's degree in administration, education, business or a related field.
• Prior experience in a registrar's office, higher education administration or similar student services environment is an asset.
• Ability to prioritize tasks, meet deadlines and work accurately in a fast-paced office setting, independently and as part of a team.

Required skills

• Strong administrative and organizational skills, including records management, document control and attention to detail.
• Proficiency with office software and student information systems, including data entry, database navigation and report generation.
• Effective written and verbal communication, customer service and confidentiality.
• Basic understanding of academic policies, registration procedures and examination and graduation processes in a tertiary environment.