HEART Trainee - Brand and People Experience

About the role

Sagicor Group Jamaica Limited is recruiting a HEART Trainee for its Group Marketing team through its School Leavers' Training Opportunities Programme (SLTOP), run in partnership with HEART/NSTA TRUST. The programme is aimed at recent school leavers aged 18 to 23 with six or more CXC or GCE passes including English Language and Mathematics. The trainee works with the Brand and People Experience Operations team for up to one year, learning the company's daily operations while developing professional, interpersonal and corporate workflow skills.

Key responsibilities

• Assist with the inflow of requests and queries to the Brand and People Experience Operations unit and review them.
• Respond to general queries from team members and external parties.
• Help with tasks related to events or campaigns running at a particular time.
• Act as the department's front-facing team member, greeting and directing walk-in clients.
• Perform other job-related duties assigned from time to time.

Required profile

• A minimum of six CXC or GCE "O" level subjects, including English Language and a numeric subject.
• Attention to detail and excellent human relations skills.
• Ability to communicate effectively orally and in writing.

Required skills

• Sound knowledge of computer software, including spreadsheets and word processing applications.
• Strong data entry skills.
• Knowledge of document preparation, including process flow diagrams.

Applications close on 13 November 2026; only shortlisted candidates will be contacted.