Front Desk Administrator

About the role

Jamaica Sotheby's International Realty is hiring a Front Desk Administrator for a full-time, on-site position in Kingston, Jamaica. The role is an entry-level position focused on reception and front-office support within a real estate environment.

Key responsibilities

• Greet visitors and answer and direct phone calls.
• Manage incoming and outgoing mail and faxes.
• Maintain a tidy and welcoming reception area.
• Schedule appointments and coordinate meeting room usage.
• Support agents and management with basic administrative assistance and handle client and partner inquiries.
• Update logs and records, assist with document preparation, and ensure front office procedures are followed consistently.

Required profile

• High school diploma or equivalent required; additional training or certification in office administration or customer service is an asset.
• Previous experience in a front office or administrative role, ideally in real estate, hospitality or professional services, is beneficial.
• Professional appearance and demeanor, with the ability to maintain confidentiality and represent the brand respectfully.

Required skills

• Receptionist duties and administrative assistance, including managing calls, visitors and front desk operations.
• Customer service and communication skills with clients, colleagues and partners in person, by phone and in writing.
• Basic office technology: handling fax communications and using standard office software such as email, word processing and spreadsheets.
• Strong organization, attention to detail and reliability in a fast-paced setting.