Meeting Service Administrator

About the role

KPMG Jamaica's delivery center, Jamaica Extended Support Services (JESS), operates from Kingston and supports its member firm KPMG United States. As Meeting Service Administrator, you will work with team members from KPMG Lakehouse, the firm's learning and innovation center, to support the development and execution of in-person programs and events. The role covers site builds, reports, communications, room blocks, attendee management and event technology.

Key responsibilities

• Plan and execute live events with varying scalability using event technology and platforms, and create websites and surveys in Cvent.
• Facilitate program communications in Cvent, including invites, reminders, confirmations, surveys and post-event messages.
• Create and schedule standard and custom reports for planners and stakeholders, and verify data integrity and reconcile data in Cvent.
• Manage hotel room blocks in Cvent, coordinate with hotels on changes and special requests, review inventory and manage overflow blocks.
• Coordinate on-site tasks such as event registration, participant inquiries and hotel room block issues.
• Work with graphic, learning and development and campus recruiting teams on deliverables.

Required profile

• Bachelor's degree in Communications, Business Administration or a related field.
• At least two years of experience, preferably in event coordination or executive assistance.
• Experience with virtual meeting platforms, project management tools and Cvent is preferred.
• Strong communication, problem-solving, research and analytical skills, with good time management and attention to detail.

Required skills

• Proficiency in the MS Office suite.
• Event management software: Cvent.

Work is hybrid: at least five days per month in the office, with possible extended hours or work on public holidays. Only shortlisted candidates will be contacted.