Documentation Specialist (Fixed Term)

About the role

The Documentation Specialist ensures that commercial and private insurance policies and endorsements are accurately typed, proofread, and prepared for signature within strict deadlines. This fixed‑term position supports the smooth flow of policy issuance and maintains comprehensive tracking of all documents.

Key responsibilities

• Type, proofread and verify the accuracy of commercial and private policies and endorsements.
• Prepare policies for signature and dispatch them to customers and business partners on time.
• Maintain a tracking log for pending, completed, and amended policies.
• Liaise with Customer Service to log and manage customer complaints promptly.

Required profile

• Minimum three CSEC/CXC/GCE ‘O’ Level passes including Mathematics and English.
• High‑speed typing ability (70+ words per minute) and strong attention to detail.
• Excellent verbal and written communication skills.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using specialized database and CRM systems.

What we offer

• Supportive and inclusive work environment.
• Opportunities for professional growth and development.
• Competitive compensation and comprehensive benefits package.