Programme Manager - Insurance & Investments

About the role

The Programme Manager plans, coordinates, executes and monitors a group of related projects and strategic initiatives in the Insurance & Investments sector, ensuring they meet business objectives within approved timelines, budgets and quality standards. The role covers business transformation, operational improvements, technology implementation, regulatory compliance, digital solutions, customer experience and product development, and coordinates project managers, business leaders, technical teams and external stakeholders.

Key responsibilities

• Develop programme plans, roadmaps and schedules, define scope, milestones and deliverables, and coordinate multiple projects and workstreams
• Set up governance frameworks, track milestones, budgets, risks and issues, prepare dashboards and reports, and run review meetings and steering committees
• Manage programme budgets, forecasts and resource allocation, and coordinate consultants, contractors and vendors
• Work with executive leadership and department heads, manage stakeholder expectations and guide project teams
• Identify and mitigate risks, ensure compliance with insurance, investment and financial services regulations, and keep governance records
• Coordinate change management, training and adoption, set KPIs and benefits-realisation plans, and drive continuous improvement

Required profile

• Bachelor's degree in Business Administration, Finance, Project Management, Economics, IT or a related field; Master's or MBA is an advantage
• 7-12+ years in programme/project management, business transformation or strategic operations, including 3-5 years managing complex cross-functional programmes
• Experience in insurance, banking, investment management or financial services preferred
• Strong understanding of programme governance, budgeting, risk management and performance reporting

Required skills

• Proficiency in tools such as Microsoft Project, Jira, Smartsheet or Monday.com
• PgMP, PMP, PRINCE2 or Agile certifications preferred