Accounting Services Associate IV - Team Lead, Vendor Servicing

About the role

Conduent delivers services and solutions for Fortune 100 companies and governments. This Accounting Services Associate IV position is a Team Lead for Vendor Servicing, managing a team of six or more employees in line with accounting principles, practices and procedures. The role reports to a Supervisor.

Key responsibilities

• Manage the Vendor Servicing Team on behalf of the Supervisor.
• Coordinate with vendors on lease terms and final agreements, including negotiating past-through balances, co-terms, rates and rate escalations.
• Handle vendor queries about fees and payment disputes raised by dealers.
• Support the Supervisor with daily attendance records.
• Work with employees who are not meeting performance metrics or KPIs.
• Maintain knowledge of Conduent policies and procedures.
• Train support personnel on procedures, theories and reporting requirements.
• Handle onboarding of new employees, including access to Conduent and client systems.
• Review compliance, legal and customer objectives issues, advise management on compliance and legal matters, and assist with strategic direction for the business unit.

Required profile

• 2 to 3 years of experience in an accounting environment; typically a graduate, though equivalent business experience is acceptable.
• Degree in Accounting or Business Administration.
• Strong leadership skills and ability to motivate a team; project leadership experience is an asset.
• Availability to work overtime, on weekends and on Jamaican public holidays.

Required skills

• Time management, strong problem-solving and effective communication skills.
• Collaboration, conflict resolution, self-awareness and adaptability.