Bilingual Store Associate (Spanish) – Ocho Rios

About the role

The Store Associate is essential to the success of Sherwin‑Williams retail locations. You will work directly with wholesale and retail customers, answer product questions, recommend solutions, and ensure a high level of satisfaction.

Key responsibilities

• Assist customers in person and by phone, determine their needs and present appropriate paint products and services.
• Process sales transactions accurately following company policies.
• Achieve monthly, quarterly and yearly sales goals.
• Pull products from the sales floor or warehouse and tint or mix them to customer specifications.
• Stock shelves, set up displays and maintain a clean, organized store environment.
• Load and unload delivery trucks and help with deliveries when required.
• Maintain precise work order files and follow inventory control procedures.
• Stay knowledgeable about product features and recommend suitable options.

Required profile

• At least 18 years of age and legally authorized to work in Jamaica without sponsorship.
• High school diploma or equivalent with passing grades in Math and English.
• Fluent in reading, writing and speaking both English and Spanish.
• Ability to lift and carry up to 50 lb frequently and up to 70 lb occasionally.
• Willingness to work scheduled hours, including evenings and weekends.
• For internal candidates: recent performance rating of “meets expectations” and completion of required e‑learning courses.

Required skills

• Operating tinting equipment to mix paint to customer specifications.
• Operating mixing equipment for custom paint formulations.