Head of Project Management - Insurance & Investments

About the role

The Head of Project Management leads the organization's project management function and oversees the planning, execution, monitoring and delivery of strategic and operational projects in the Insurance & Investments sector. Projects cover insurance operations, investment services, digital transformation, technology implementation, business expansion, regulatory compliance and operational improvement. The role coordinates with senior management, business units and external stakeholders and sets up project governance, accountability and escalation procedures.

Key responsibilities

• Lead the project management function, set its strategies, frameworks and standards, and advise executive leadership on priorities, risks and resource needs.
• Oversee the full project lifecycle, including reviews of proposals, feasibility studies and business cases, and monitor progress against timelines, budgets and quality standards.
• Manage a portfolio of projects and programs, prioritizing by strategic importance and business value, tracking benefits and ROI, and reporting consolidated updates to senior management.
• Lead projects in insurance (product development, underwriting, claims, policy administration, distribution) and investment services, and coordinate regulatory compliance, risk management and internal control improvements.
• Lead digital transformation and technology projects such as core insurance systems, CRM, ERP, automation and data analytics, working with IT, business operations and external providers, and supporting change management.
• Manage project budgets, forecasts, costs and resource allocation, and work with Finance, Procurement and business departments on funding and vendor management.
• Identify and mitigate risks, ensure compliance with policies and regulations, and monitor quality with Risk, Compliance, Legal and Internal Audit.
• Set performance indicators, prepare dashboards and executive reports, lead project reviews and implement corrective actions.
• Mentor project managers and program managers, build project teams and manage relationships with sponsors, clients, vendors and partners.

Required profile

• Bachelor's degree in Business Administration, Project Management, Finance, Engineering, IT or a related field; MBA preferred.
• Minimum 10-15 years of experience in project, program or project delivery management, including at least 5 years in a senior leadership position.
• Proven track record leading multiple strategic, enterprise-level projects and establishing project management frameworks.
• Experience managing budgets, resources, risks and cross-functional teams; background in insurance, banking, investment management or financial services highly desirable.
• Preferred certifications: PMP, PgMP, PfMP, PRINCE2 Practitioner, Agile/Scrum or Lean Six Sigma.

Required skills

• Strategic project and portfolio management, project governance and delivery oversight.
• Financial and resource management, risk management and regulatory awareness.
• Digital transformation, change management, executive communication and stakeholder engagement.
• Analytical thinking, decision-making and team development.