Country Manager – Jamaica

About the role

The Country Manager for Jamaica leads DHL Express’s operations across three Caribbean markets, driving business performance, commercial growth and service excellence in line with DPDHL’s strategic direction.

Key responsibilities

• Direct and develop business performance across three countries, managing P&L, cost and revenue.
• Lead and motivate cross‑functional teams including Sales, Marketing, Operations, Customer Service, Finance and HR.
• Develop and deliver the annual operating plan, identify growth opportunities and ensure compliance with internal and external standards.
• Maintain relationships with senior executives, government agencies, banks and key customers.
• Approve major projects, drive continuous improvement and ensure high service levels while optimizing productivity.

Required profile

• Minimum 10 years of progressive experience, including at least 5 years in general management within the logistics industry.
• Proven ability to motivate teams and deliver results under pressure.
• MBA preferred.
• Fluent in written and spoken English.

Required skills

• Proficiency with Microsoft Office applications.