Culture & People Experience Officer

About the role

Sagicor Group Jamaica Limited is seeking a Culture & People Experience Officer to join its Culture & People Experience team in Kingston. The role partners with business leaders and team members to deliver proactive, value-added human resource support that aligns people strategies with business objectives, and acts as the primary HR contact for assigned business units.

Key responsibilities

• Partner with business leaders to give strategic HR guidance aligned with business objectives and ensure consistent application of HR policies.
• Support managers in driving performance, accountability and organizational effectiveness, and support the implementation of the performance management framework.
• Coach managers on performance reviews, monitor completion and recommend interventions where needed.
• Help identify workforce needs, support succession planning and talent development, and work with Talent Acquisition to fill vacancies and support onboarding.
• Advise on workplace issues and team member engagement, and partner with Industrial Relations on formal team member matters and retention.
• Identify capability gaps and support learning, organizational design, change management and workforce planning initiatives.
• Perform other job-related duties assigned from time to time.

Required profile

• Bachelor's degree in Business Administration, Human Resources, Management Studies or an equivalent qualification from a recognized tertiary institution.
• Human Resources Professional Certification preferred.
• Five years of working experience, preferably in Human Resources, with two years at a senior level.
• Sound knowledge of Jamaican Labour Laws, the Pensions Act and Insurance Regulations.

Required skills

• Sound knowledge of computer software packages, including spreadsheets and word processing applications.
• Some knowledge of HR systems and administration.
• Strong oral and written communication, human relations skills and attention to detail.

Candidates apply through Sagicor's career portal by November 13, 2026; only shortlisted candidates will be contacted.