Filed Sales Executive - Logistics Solutions

About the role

DHL Express is looking for Field Sales Representatives who act as customer-focused partners, building strong relationships with businesses across their assigned territories. Using industry knowledge and an understanding of client needs, they create customized logistics solutions that streamline supply chains, secure profitable contracts and exceed sales targets.

Key responsibilities

• Develop and manage a territory of assigned accounts, building strong relationships with key decision-makers.
• Conduct customer needs assessments and propose customized logistics solutions tailored to each client's supply chain challenges.
• Negotiate and close contracts while ensuring profitability and alignment with company objectives.
• Drive account growth and profitability within the territory, exceeding sales targets through proactive account management.
• Monitor customer satisfaction and proactively address concerns to build long-term loyalty.
• Collaborate with operations, customer service and other sales teams to deliver exceptional service.
• Prepare and deliver presentations and proposals highlighting the value of DHL Express solutions.
• Stay informed on industry trends and competitor activity, spotting new sales opportunities and adapting strategies.

Required profile

• Bachelor's degree in Business Administration, Sales or Marketing.
• Minimum 5 years of proven experience in a fast-paced sales role.
• Hands-on knowledge of CRM and business intelligence systems and tools.
• In-depth knowledge of sales processes (including GSP) and sales tools and reports such as STELLAR, Pricing, GSIP and GSP.
• Proven track record of facilitating performance coaching and training, and of delivering information to peers and senior leaders.
• Willingness to travel up to 80%.

Required skills

• Excellent communication and presentation skills.
• Computer literacy in MS Word, PowerPoint, Excel and databases.
• Strong business acumen, negotiation and closing skills.
• Ability to work in a consultant/advisory role and solve conflicts diplomatically.