Customer Service Specialist – On‑site (Kingston, Jamaica)
Sutherland · Kingston
Job description
About the role
The Customer Service Specialist will work on‑site at our Kingston location, providing exceptional support to customers. You will handle inquiries, resolve issues, and ensure high satisfaction through professional phone etiquette.
Key responsibilities
- Handle customer interactions efficiently and with empathy.
- Provide tailored solutions to meet customer needs.
- Maintain a positive customer experience through effective communication.
Required profile
- Fluency in English (B2/C1 level) is mandatory.
- Strong customer service and support skills.
- Ability to work night and overnight shifts.
Required skills
- Experience with CRM tools (preferred).
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Published 1 day ago
Expires 1 month from now
4 views · 0 interested
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Sutherland
Kingston
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