Industrial Relations Investigator (Full-Time)

About the role

Centerfield, a digital marketing company based in Portmore, Jamaica, is looking for a full-time Industrial Relations Investigator. The main responsibility is coordinating the Industrial Relations Program for staff, promoting good labour practices and harmonious relations between management, workers and other stakeholders.

Key responsibilities

• Investigate and manage all disciplinary matters escalated to the Human Resources Department
• Conduct investigatory interviews and create investigation reports for disciplinary hearings
• Provide representation for the company during disciplinary matters as required
• Help identify and proactively resolve issues within the company
• Investigate and manage grievance reports and cases, monitoring the HR grievance distribution day to day so issues are handled in a timely manner
• Attend meetings and workshops as required
• Develop and implement ideas that improve disciplinary and investigatory processes, and identify gaps in the process and escalate them to the HR Manager and Business Partner
• Perform other HR-related duties as assigned

Required profile

• BSc in Human Resources Management or its equivalent
• Minimum of 3 years' experience in an HRM/IR capacity
• Specialized training in industrial relations is ideal
• Knowledge of employment-related laws and regulations
• Proactive, positive, self-starter who can work independently and collaboratively in a team

Required skills

• Excellent knowledge of staff orders and good knowledge of labour laws and industrial relations practices
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent written and oral communication, negotiation, conflict management, presentation and organizational skills
• Ability to conduct investigations, write reports, analyze problems and prioritize tasks