Pension Administrator - Tourism Workers Pension Scheme

About the role

Sagicor Employee Benefits Administrators Limited is hiring a Pension Administrator for its Pension Services team to administer the Tourism Workers Pension Scheme. The role is based in Kingston and covers accurate member records, timely processing of contributions, transfers and benefit payments, effective client service, reliable reporting and compliance with pension, tax, audit and regulatory requirements.

Key responsibilities

• Prepare annual-report information, monthly reconciliations, enrolment and benefit-payment reports, annual member statements and audit support.
• Check, authorise and dispatch benefit, transfer, employee and trustee payments, including overseas transfers.
• Process inter-fund transfers, new-money allocation changes, portfolio changes and age-band rebalancing.
• Prepare actuarial valuation data and vet, process, reconcile and report transfers into and out of the scheme.
• Manage relationships with tourism enterprises, members, trustees and other stakeholders, and support communication and training sessions.
• Perform daily deposit reconciliation, post contributions, resolve exceptions, track e-payments and monitor transfers to investment managers.
• Maintain accurate member, beneficiary and employer data, protect confidentiality and records integrity, and escalate risks.
• Monitor unclaimed benefits and outstanding employer contributions, including interest due.

Required profile

• Bachelor's degree in Accounts, Economics, Mathematics, Actuarial Science or equivalent from a recognised institution.
• Two years' relevant experience as a Pension Administrator or in a comparable role.
• Sound knowledge of the Tourism Workers Pension Scheme Act and Regulations and applicable Income Tax Act provisions.
• Integrity, confidentiality, sound judgement and regulatory awareness.

Required skills

• Proficiency in pension administration systems.
• Excellent written and verbal communication, presentation and stakeholder-service skills.
• Strong time management, organisation, accuracy and attention to detail.
• Ability to reconcile financial and member data, analyse exceptions and meet strict deadlines.

Candidates apply through Sagicor's career portal by 30 October 2026; only shortlisted candidates will be contacted.