Payroll Services Analyst I

About the role

Conduent delivers services and solutions for Fortune 100 companies and governments through its associates. This Payroll Services Analyst I position covers end-to-end payroll processing, data validation, exception handling and client-facing payroll inquiries, working autonomously and following standardized procedures.

Key responsibilities

• Administer end-to-end payroll processing for regular, bi-weekly, monthly, special and off-cycle payrolls, ensuring accuracy and compliance with client, contractual and statutory requirements.
• Maintain and process employee payroll data for new hires, terminations, personnel changes, time, earnings, deductions, taxes, savings and other transactions.
• Process payroll exceptions and adjustments, including overpayments, balance adjustments, W-2C corrections and manual checks.
• Validate, audit and reconcile payroll data from internal systems and third-party vendors, and conduct peer-check audits of files submitted to vendors.
• Analyze payroll tax information, including multi-state payroll tax data, and perform calculations and balance adjustments for accurate reporting.
• Reconcile payroll processes, general ledger accounts, third-party files, banking files and reports, and investigate variances.
• Prepare, validate and submit final payroll reports, banking files and third-party reports, and upload payroll files to designated systems.
• Manage Tier 2 payroll inquiries and escalations within Service Level Agreements.
• Complete wage verifications, subpoenas, overpayment correspondence, separation and End of Service documentation, and maintain accurate payroll records and audit documentation.
• Investigate discrepancies, collaborate with clients, employees, HR, Finance and vendors, and provide training and support to team members.

Required profile

• Bachelor's degree (BSc) in Accounting, Finance, Business Administration, Human Resources or a related field.
• Two years of payroll or accounting experience preferred but not required.
• Ability to work independently and as part of a team, with strong analytical, problem-solving and organizational skills.
• Willingness to work weekends and overtime when required.