Store Associate – Automotive (Dunrobin Avenue)

About the role

The Store Associate is essential to the success of Sherwin‑Williams retail locations. You will work directly with wholesale and retail customers, helping them choose the right paint and coating solutions while maintaining high standards of store presentation and product knowledge.

Key responsibilities

• Provide excellent in‑person and phone service, identifying customer needs and recommending appropriate products.
• Process sales transactions accurately in line with company policies.
• Achieve monthly, quarterly and yearly sales targets.
• Maintain precise work order files and product formulas.
• Pull products from the sales floor or warehouse and tint/mix them to customer specifications.
• Stock shelves, set up displays and keep the store, office and warehouse clean and organized.
• Load and unload delivery trucks and assist with deliveries as needed.
• Stay up‑to‑date on product features and inventory control procedures.

Required profile

• At least 18 years of age and legally authorized to work in Jamaica without sponsorship.
• High school diploma or equivalent (GED, GCE/CXC O‑Levels in Math & English).
• Ability to lift 50 lb frequently and up to 70 lb occasionally.
• Willingness to work scheduled hours, including evenings and weekends.
• For internal candidates: recent performance rating of “meets expectations” and completion of required e‑learning courses.
• Preferred: valid unrestricted driver’s license, 1 + year experience in retail or customer service, prior experience selling paint products, and ability to operate tinting equipment.