Store Manager – Retail & Fashion

About the role

White Stuff is looking for an enthusiastic Store Manager to lead one of its fashion retail locations. You will be responsible for delivering an outstanding in‑store experience, driving commercial performance and representing the brand within the local community.

Key responsibilities

• Lead, coach and develop a team to meet and exceed KPI targets.
• Ensure a seamless multichannel customer journey, including in‑store, online and endless‑aisle orders.
• Maintain visual merchandising standards and optimise floor layout based on sales trends.
• Drive product knowledge across the team to support styling advice and purchase decisions.
• Manage stock levels, liaise with merchandising and act on commercial opportunities.
• Engage customers with brand initiatives such as newsletter sign‑ups, purchase tagging and e‑receipts.
• Represent White Stuff in the local community and support brand awareness activities.

Required profile

• Passionate about retail and fashion with a proven track record of commercial success.
• Experience leading a retail team and inspiring staff to deliver excellent service.
• Strong communication skills and the ability to act authentically.
• Willingness to work weekends and a 37.5‑hour weekly schedule.

Required skills