Technical Programme Documentation and Knowledge Management Consultant

About the role

IOM Jamaica is seeking a consultant to support the documentation, systematization and dissemination of knowledge products related to IOM Jamaica's response to Hurricane Melissa. The work falls under the overall coordination of the Head of Programme and the technical guidance of the Shelter Officer, and consolidates information from programme reports, SOPs and project documentation to strengthen institutional knowledge management.

Key responsibilities

• Capture and document key achievements, technical approaches, lessons learned and operational processes of the DHR programme.
• Produce a comprehensive technical programme document.
• Develop internal guidance for information, education and communication materials in hurricane response settings.
• Prepare technical programme factsheets suitable for web publication and external visibility.
• Coordinate with the Shelter Officer, Programme Unit, M&E Unit and other stakeholders.

Required profile

• Bachelor's degree in International Development, Architecture, Communications or a related field.
• At least five years of experience in technical writing, programme documentation, knowledge management, communications or humanitarian operations.
• Demonstrated experience developing technical publications, guidance documents, reports and communication materials.
• Experience with international organizations, UN agencies, NGOs or government institutions.
• Graphic design and publication layout experience, with a portfolio of similar work.
• Excellent written and spoken English.

Required skills

• Microsoft Office applications.
• Document design software, including the Creative Cloud package.
• Strong analytical skills and ability to synthesize complex technical information.

Consultants are covered by IOM's compensation plan for occupational accidents and illnesses, but must provide their own medical insurance for non-occupational incidents. Appointment depends on funding confirmation and certification of medical fitness, accreditation, visa/residency and security clearance requirements.