Assistant IT Manager

About the role

We are looking for an Assistant IT Manager to support reliable technology infrastructure, user service and day‑to‑day IT operations across our resort. You will work closely with the IT team to ensure network and system availability while assisting with technology projects and vendor coordination.

Key responsibilities

• Coordinate IT support requests and incident resolution.
• Maintain network, workstation and system availability.
• Assist with technology projects and vendor coordination.
• Support access controls, cybersecurity and data handling.
• Monitor team priorities, documentation and equipment assets.

Required profile

• Relevant IT degree, certification or equivalent experience.
• Experience supporting hospitality systems and networks preferred.
• Strong troubleshooting, prioritization and communication skills.
• Understanding of cybersecurity and service management practices.