Credit and Collections Specialist

About the role

Digicel is looking for a target‑driven Credit and Collections Specialist who thrives in a fast‑paced environment. The role focuses on managing and recovering outstanding customer debt while maintaining positive relationships and supporting overall business performance.

Key responsibilities

• Manage end‑to‑end collection of outstanding customer debt, engaging internal and external stakeholders professionally.
• Drive reduction of aged receivables by executing targeted collection strategies to meet performance and recovery targets.
• Maintain accuracy and integrity of the accounts receivable ledger through reconciliations, dispute resolution, and timely clearance of receivables.
• Prepare and analyze weekly collections and aging reports, providing actionable insights for cash recovery performance.

Required profile

• Bachelor’s degree in accounting or equivalent professional qualification.
• 1‑2 years of credit and collections experience.
• Basic knowledge of accounting principles and accounts receivable management.
• Strong problem‑solving and decision‑making capabilities.