Executive Administrative Assistant

About the role

Couples Resorts is a collection of four luxury all-inclusive resorts in Jamaica, and this Executive Administrative Assistant position is a permanent, on-site post based at Couples Negril. It provides high-level administrative support to resort leadership, including managing calendars, coordinating meetings, preparing correspondence and organizing documents.

Key responsibilities

• Handle phone calls and emails, and greet and assist internal and external stakeholders
• Maintain records and filing systems
• Support the execution of executive projects and initiatives
• Prepare reports and presentations, and assist with guest correspondence
• Ensure executive office operations run smoothly and professionally

Required profile

• Experience providing executive administrative assistance or similar support to senior leaders
• Ability to work on-site in Negril and collaborate with diverse teams
• Prior hospitality or resort operations experience is an asset; relevant training or certification in office administration or business is preferred

Required skills

• Administrative and clerical skills
• Proficiency with office software such as word processing, spreadsheets, email and scheduling tools
• Excellent communication and professional phone etiquette in a hospitality environment
• Strong organization, attention to detail and discretion, with respect for confidentiality