Organizational Development Specialist, Business Mapping (E-Volunteer)

About the role

Cuso International offers an online e-volunteer placement in Jamaica, working with its partner, the Private Sector Organization of Jamaica (PSOJ). The volunteer helps PSOJ strengthen how it measures impact, improves governance and delivers effective programs and services, building practical systems that support better decision-making, accountability and long-term growth. The placement starts in November 2026 and lasts 6 months, with a minimum commitment of 7 hours per week.

Key responsibilities

• Develop monitoring and evaluation tools such as impact mapping, beneficiary mapping and outcome harvesting, so results are captured and communicated to internal and external stakeholders.
• Help advance governance frameworks that streamline operations, strengthen reporting and embed effective practices.
• Build an institutional mapping matrix identifying Canadian organizations (chambers of commerce, provincial boards of trade, industry associations) whose private-sector development programs align with PSOJ's priorities.
• Analyze best practices and revenue models used by Canadian counterparts, such as fee-for-service digital advisory programs, sponsored SME upskilling cohorts and corporate membership tiers.
• Create a collaboration and partnership roadmap, including an outreach strategy and partnership framework for joint initiatives, cross-border trade-readiness programs and donor- or grant-funded bilateral projects.

Required profile

• Bachelor's degree in organizational management, business management or a related field.
• Extensive experience in strategic, organizational and business planning and management, with knowledge of policy development.
• Excellent written and verbal communication, with strong relationship-building and collaboration skills.
• Strong problem-solving, independent judgment and attention to detail.
• Experience designing or delivering training.
• Proactive, self-motivated approach with a high level of initiative.
• English level 4-advanced; open to Canadian citizens and permanent residents of Canada only.

Required skills

• Monitoring and evaluation tools (impact mapping, beneficiary mapping, outcome harvesting)
• Strategic and business planning
• Basic home office equipment, reliable internet and moderate computer skills

Shortlisted candidates must provide two professional and one personal reference, complete a language assessment during the initial phone interview, and agree to uphold the Protection from Sexual Exploitation and Abuse policy and Code of Conduct.