HEART Trainee - Change Management

About the role

Sagicor Group Jamaica Limited is recruiting a HEART Trainee in Change Management through its School Leavers' Training Opportunities Programme (SLTOP), run in partnership with HEART/NSTA TRUST. The trainee provides administrative support to the Change Management Unit of the Culture & People Experience Department, helping develop and execute change management strategies across the Caribbean region. The programme lasts up to one year and is open to school leavers aged 18 to 23 with six or more CXC or GCE passes including English Language and Mathematics.

Key responsibilities

• Assist with the inflow of requests and queries to the Change Management Unit and review them, responding or escalating where necessary
• Prepare and disseminate change management letters, such as those changing roles, responsibilities, reporting lines and job titles, and dispatch them to the relevant team members
• Maintain a database of letters prepared and dispatched, and track and follow up on outstanding change letters and job descriptions
• Support the delivery of timely communication for organisational initiatives affecting Caribbean operations
• Perform other job-related duties assigned from time to time

Required profile

• A minimum of six CXC or GCE "O" level subjects including English Language and a numeric subject
• Ability to communicate effectively orally and in writing
• Excellent human relations skills

Required skills

• Sound knowledge of computer software, including spreadsheets and word processing
• Strong data entry skills
• Knowledge of document preparation, including process flow diagrams

Applications close on 6 November 2026 via Sagicor's career portal; only shortlisted candidates will be contacted.