Deputy Chief Executive Officer (Deputy CEO)

About the role

The Hive Careers is seeking a commercially driven Deputy Chief Executive Officer to partner with the CEO in steering business growth, financial performance, and regional expansion across Jamaica and the Caribbean. This senior executive position requires translating strategy into measurable results with a focus on revenue generation, protection, and cost optimization.

Key responsibilities

• Partner with the CEO to execute strategic and commercial priorities.
• Drive revenue through business development, enterprise sales, strategic partnerships, and market expansion.
• Protect existing revenue via client retention, account management, and commercial oversight.
• Lead cost‑optimization and operational‑efficiency initiatives to improve margins.
• Oversee Sales, Operations, Talent Delivery and other key functions.
• Own and monitor P&L performance, budgets, forecasts, margins and KPIs.
• Strengthen enterprise client relationships and lead high‑level negotiations.
• Identify new markets, service offerings and revenue opportunities across the Caribbean.
• Implement scalable processes, technology adoption, automation and performance management.
• Build and develop high‑performing leadership teams.
• Identify and mitigate business, financial and operational risks.
• Provide strategic insights and recommendations to support sustainable growth.

Required profile

• 10+ years of progressive senior leadership experience in general management, commercial leadership, operations, consulting, staffing, HR technology or related B2B services.
• Proven ownership of P&L, revenue and profitability targets.
• Demonstrated success in generating and protecting revenue while optimizing costs.
• Strong track record of growing businesses, markets, teams or service lines.
• Experience managing enterprise clients, strategic partnerships and executive‑level stakeholders.
• Commercial, financial, strategic and operational acumen.
• Experience leading multiple business functions and senior teams.
• Staffing, outsourcing, consulting or workforce‑solutions background preferred.
• Caribbean or multi‑country leadership experience is an advantage.

Required skills