About the role We are seeking a Telecommunication Retention Agent to handle outbound calls, emails, and chats, delivering persuasive sales talks to potential customers. Key responsibilities Handle out...

About the role Digicel is seeking a Regional Parish Operations Supervisor to lead operational governance, retail standards, compliance and performance management across company‑owned and dealer‑operat...

About the role The Network Support Specialist is responsible for supporting, maintaining, and administering the fixed voice, data, IPTV, IP/MPLS and ISP platforms to meet a 99.99% SLA. The role ensure...

About the role Join Sutherland’s global team as a Mobile Telecommunications Support Associate, handling inbound and outbound calls related to mobile phone products and services. You will provide empat...

About the role The Project Coordinator, B2B will support Liberty Business customers and prospects by ensuring high‑quality service delivery across internal teams and external partners. Acting as the s...

About the role Initiate, plan, coordinate, and execute projects that deliver seamless B2B services, leading operations, technical, and multifunctional local and regional teams. Key responsibilities Cr...

About the role The Customer Success Manager (CSM) will own the post‑sales relationship for Liberty Business’s high‑value strategic accounts in the Caribbean market. Working closely with the Global Acc...

About the role The Assurance & Service Project Manager will lead maintenance and service projects, ensuring delivery of maintenance plans and high customer satisfaction. The role involves coordinating...

About the role The Fiber Optic Splicer will work full‑time on‑site in Kingston, installing, splicing, testing and troubleshooting fiber optic cables for telecom projects. The role involves collaborati...

About the role The Enterprise Account Manager is responsible for the commercial success of an assigned portfolio of enterprise customers. You will drive revenue growth, protect existing revenues, and...

About the role The Junior Product Sales Engineer will support presale activities, help promote solutions to customers and contribute to business development in the telecommunications sector. Key respo...

About the role As a Technical Sales Engineer you will drive growth in the ICT sector by developing and presenting tailored network solutions to customers, combining technical expertise with sales acum...

About the role The Digicel+ Field Engineer ensures high‑quality delivery of FTTH‑GPON and LTE‑TDD services to residential and business customers. This role combines on‑site installation, fault repair,...

About the role Digicel is looking for a highly analytical and commercially‑minded Customer Value Management Specialist to design and execute data‑driven strategies that boost customer retention, enhan...

About the role The Mobile Care Agent provides first‑contact customer support and technical assistance for Optimum Mobile users. You will handle billing, plan inquiries, device troubleshooting, and ser...

About the role Digicel is seeking a Carrier Account Manager to drive new business revenue and manage a portfolio of wholesale customers across its Caribbean, Central and South American markets. The ro...

About the role The Digicel+ Field Engineer is responsible for delivering high‑quality FTTH‑GPON and LTE‑TDD services to residential and business customers. The role involves extensive on‑site work, su...

About the role Join Digicel’s Field Operations team as a GIS Technician, supporting customer installations, network expansion projects, and the ongoing development of fibre and telecommunications infr...

About the role We are looking for an experienced Network Engineer to join ResolveIT Limited on a contract basis at our Kingston office. The role focuses on configuring, maintaining and monitoring the...

About the role Digicel is seeking a Carrier Account Manager to drive new‑business revenue, manage a portfolio of carrier customers and ensure high‑quality service delivery across its digital connectiv...